Returns & Exchanges

We want you to be fully satisfied with your CRKD Nitro Deck, which is why we offer a 30-day return window for items in their original packaging. If your hardware is defective or doesn't meet your gaming needs, our streamlined process ensures a quick resolution.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to begin the process.

• 2.
  Prepare Your Gear

  Securely pack your Nitro Deck and any included accessories in the original box to prevent damage during transit.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our technicians verify the condition of the hardware, your refund or exchange will be processed within 5-7 business days.